Care - Making Lives Better 
Respect - We Value Differences 
Commitment - Dedicated To Success Trusted Home Care Services in Portsmouth
With more than 20 years of trusted experience, Platinum Care Group is proud to provide high-quality home care services in Portsmouth and the surrounding communities. Our dedicated and highly trained carers offer compassionate, personalised support that helps individuals remain safe, independent, and comfortable in their own homes. Whether it’s daily personal care, specialist dementia support, respite care, or full live-in arrangements, our tailored care plans are designed around each person’s unique needs. As a leading Portsmouth home care provider, we combine professional expertise with local knowledge, ensuring families across Portsmouth can rely on us for compassionate, community-focused care.
Why Choose Platinum Care Group in Portsmouth?
Experienced and Qualified Carers
Our carers are not only trained and DBS-checked but also bring years of experience in home care. Their expertise ensures that clients receive high-quality support tailored to their individual requirements.
Tailored Care Plans
We believe that care should be as unique as the individual receiving it. Our flexible care plans are built around your specific needs, preferences, and medical conditions, ensuring a personalised approach to support.
Local, Responsive Support
Being based in Portsmouth allows us to respond quickly to any changes in your care needs. Our familiarity with local services and communities enhances the support we provide.
Continuity of Care
We understand the importance of building trust and routine. That’s why we strive to ensure that the same friendly faces visit you regularly, fostering strong relationships and consistent care.
Regulated and Trusted
Platinum Care Group is fully compliant with Care Quality Commission (CQC) standards, reflecting our commitment to delivering high-quality care. Our dedication to excellence has earned us a reputation as a trusted home care provider in the region.
Our Home Care Services in Portsmouth
Companionship and Daily Living Support
We offer assistance with daily routines, hobbies, errands, and provide meaningful conversation to enhance your quality of life.
Dementia and Alzheimer’s Care
Our specialist carers provide patient, empathetic, and familiar care for individuals living with dementia or Alzheimer’s, ensuring comfort and security.
Personal Care and Hygiene Support
We offer discreet assistance with washing, dressing, and personal grooming, respecting your dignity and preferences.
Live-In and Overnight Care
For those requiring round-the-clock support or evening assistance, our live-in and overnight care services provide peace of mind for both clients and their families.
Respite and Post-Operative Care
We provide temporary care solutions to relieve family carers or assist with recovery at home following surgery or hospital discharge.
Frequently Asked Questions
We provide a full range of services including companionship, personal care, dementia support, live-in care, and respite care tailored to individual needs.
In many cases, we can arrange care within 24-48 hours following an initial consultation. Emergency care options are also available.
Yes, our carers live in or near Portsmouth, which means they understand the community and can respond quickly to any changes.
Absolutely. Our carers are specially trained in dementia and Alzheimer’s care, offering respectful, consistent support to both clients and families.
Our fees vary depending on the level of care needed. We’ll provide a full breakdown and transparent quote following your consultation.
Yes. Every member of our care team is fully trained, qualified, and enhanced DBS-checked for your peace of mind.
Yes. We offer flexible scheduling options including mornings, evenings, overnight care, and live-in arrangements.
Simply call us or fill out our online form to arrange a free consultation. We’ll assess your needs and build a care plan that works for you.
Of course. Care plans are flexible and can be changed at any time to better suit your needs or circumstances.
Yes, we provide post-hospital recovery care and can assist with medication, mobility support, and general well-being during the transition home.
Portsmouth Homecare
Platinum Care Group
6 Russell Buildings,
86 West Street,
Hampshire,
PO16 9UL
Tel:
02392 221 505
Email:
info@platinumcareuk.co.uk
Feel free to reach out to our Portchester office to discuss your home care needs or to arrange a free consultation.
Get in touch
If you’re looking for trusted and professional home care in Portsmouth, Platinum Care Solutions is here to help. Our tailored services are built to promote independence, protect dignity, and provide complete peace of mind for individuals and their families. With an experienced team of local Portsmouth carers and flexible care options, from hourly visits to full live-in arrangements, we make it simple for households across Portsmouth and the surrounding areas to access the high-quality home care they deserve.
Our happy clients
We believe in treating everyone with respect and dignity. We expect all of our team members to work with each other and users of our service in a respectful and dignified way and at all times.
Get In Touch
“They go the extra mile..."
Emma and the team at Acre Care, Worthing have been fantastic in the home care they facilitate for my mother-in-law. They go the extra mile in trying to provide consistent carers who she gets to know. They can then be proactive in raising potential issues so we can collaborate on ensuring she is supported and empowered and any problems minimised. We are so appreciative of all they do and from past experience know that not all care providers can provide this level of care.
“I would highly recommend this home care provider..."
Fantastic, thoughtful and caring staff. My father was very nervous about having carers at all but once he met the caring team from Acre and they helped him shower, helped him dress and anything else he needed he really appreciated them. They made him feel comfortable and alleviated his fears. They were also there during a situation when we needed them and one particular member of staff handled it magnificently. I would highly recommend this home care provider.
“A team of angels..."
We have been involved with Acre Care since October 2023. The care my mother has received has been amazing – the team of carers are a complete credit to the agency – their kindness, care and compassion enabled my mother to stay living in her own home for the longest possible time. The admin team are wonderful and only ever a call or text away. They worked with us and a complex timetable of our own to deliver a fantastic stress-free service. A team of angels.
“I cannot praise them highly enough..."
Looked after my Mum for the last 3 years. I cannot praise them highly enough! She enjoys their company and looks forward to their visit each day. They have gone above and beyond to care for her and I would highly recommend them.
“Nothing has been too much trouble for them..."
From top to bottom have been extremely efficient – caring and attentive. Nothing has been too much trouble for them and we have been highly delighted with the service. We highly recommend them to anyone. 12 out of 10.
“It has made so much difference to his life..."
My dad is taken out 3 times a week for a ride and coffee, he so looks forward to these days, it has made so much difference to his life, for a 90-year-old, who lives alone, with early onset dementia, and misses my mum terribly.”
“Acre Care have been absolutely amazing..."
Acre Care have been absolutely amazing. They are always available to help in the office, and, most importantly, the carers themselves are brilliant too. They have almost become part of the family and offer excellent care and support above and beyond expectations. Thanks!
“High quality care..."
I am very happy with my mother's care provider, especially her main carer. I feel very comfortable discussing issues with them and confident that my concerns are met. The care provided is of a high quality...
“An employer that cares..."
An employer that cares just as much about their staff as they do their clients!
“The staff work really hard..."
Acre Care are a great little agency. The staff work really hard to make sure personal service is truly given. I've spoken to numerous clients and have been told many stories about how staff have gone out of their way to help.
“Friendly, helpful, caring..."
We were so lucky to have you as my late husband's carers. Friendly, helpful, caring you were all just brilliant! Thank you from the bottom of my heart for your care of my late husband.
“Fantastic company..."
Fantastic company... Great rates of pay, 24 hour support, Flexibility & Rewards.
“Excellent efficient care..."
Excellent efficient care received for my parents, friendly helpful staff highly recommended.
“Treated with the utmost respect..."
I really cannot speak too highly of the team. They are so friendly, always cheerful, very easy to get on with and always ready to talk which is so nice, never in a rush to go, also treated with the utmost respect. I feel we are so very lucky...
“A great team..."
Happy working within a great team. Continue to do a great job out in the community, improving people’s well-being.
