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Compassionate & expert dementia care

At Platinum Care Group, we take immense pride in the care we provide to those living with dementia. With years of experience and four dedicated dementia champions across our team, we understand the profound impact dementia can have on individuals and their loved ones. Our home care services offer a way to mitigate the effects of dementia, allowing individuals to remain in a safe, happy, and familiar environment.

Understanding Dementia

Dementia is an umbrella term for the loss of memory, problem-solving skills, language abilities, and other cognitive functions essential for daily life. Alzheimer’s disease is the most common cause of dementia, but there are numerous conditions that can contribute to its onset.

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Dementia Care Overview

Our dementia care services

Each person with dementia experiences the condition differently, so we tailor our care packages to meet individual needs. During an initial free assessment, our experienced team evaluates your specific care requirements to ensure we can provide the appropriate support. We strive to maintain your autonomy and independence while offering comprehensive care.

Personalised care plans

Our personalised care plans are designed to support the unique needs of each individual. We assess your requirements thoroughly, ensuring that our services align with your preferences and lifestyle. Our goal is to provide care that enhances your quality of life and preserves your independence.

Meet Our Dementia Champions

Our team includes four dementia champions who are passionate about raising awareness and understanding of dementia within the community. We often host a ‘dementia café’ – a welcoming space for individuals with dementia and their carers to socialise comfortably and safely.

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Why choose us?

Experienced Care Team: Our team has extensive experience in dementia care, ensuring that your loved one receives the highest standard of support.

Personalised Care Plans: We create individualised care plans tailored to meet the unique needs of each client.

Dementia Champions: Our dementia champions work tirelessly to educate and support the community about dementia care.

Community Engagement: We strive to create inclusive environments, such as our dementia café, to foster social connections and support networks.

Don’t wait—contact us today to discuss your dementia care needs and find out how we can help you and your loved one maintain a fulfilling and independent life.

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Get in touch

If you would like more information about our dementia care services and how we can support you, please get in touch via our contact page. Our phone lines operate 24 hours a day—if we don’t answer immediately, please leave a message and we will return your call promptly. you can also visit your local office at your convenience.

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Let us support you

Caring for our service users is at the heart of everything we do. Showing kindness and compassion to our clients and each other will ensure that we deliver safe and well led care every day. Find out more about our:

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Platinium Care Solution - Happy Customer

Our happy clients

We believe in treating everyone with respect and dignity. We expect all of our team members to work with each other and users of our service in a respectful and dignified way and at all times.

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“They go the extra mile..."

Emma and the team at Acre Care, Worthing have been fantastic in the home care they facilitate for my mother-in-law. They go the extra mile in trying to provide consistent carers who she gets to know. They can then be proactive in raising potential issues so we can collaborate on ensuring she is supported and empowered and any problems minimised. We are so appreciative of all they do and from past experience know that not all care providers can provide this level of care.

Testimonials

“I would highly recommend this home care provider..."

Fantastic, thoughtful and caring staff. My father was very nervous about having carers at all but once he met the caring team from Acre and they helped him shower, helped him dress and anything else he needed he really appreciated them. They made him feel comfortable and alleviated his fears. They were also there during a situation when we needed them and one particular member of staff handled it magnificently. I would highly recommend this home care provider.

Testimonials

“A team of angels..."

We have been involved with Acre Care since October 2023. The care my mother has received has been amazing – the team of carers are a complete credit to the agency – their kindness, care and compassion enabled my mother to stay living in her own home for the longest possible time. The admin team are wonderful and only ever a call or text away. They worked with us and a complex timetable of our own to deliver a fantastic stress-free service. A team of angels.

Testimonials

“I cannot praise them highly enough..."

Looked after my Mum for the last 3 years. I cannot praise them highly enough! She enjoys their company and looks forward to their visit each day. They have gone above and beyond to care for her and I would highly recommend them.

Testimonials

“Nothing has been too much trouble for them..."

From top to bottom have been extremely efficient – caring and attentive. Nothing has been too much trouble for them and we have been highly delighted with the service. We highly recommend them to anyone. 12 out of 10.

Testimonials

“It has made so much difference to his life..."

My dad is taken out 3 times a week for a ride and coffee, he so looks forward to these days, it has made so much difference to his life, for a 90-year-old, who lives alone, with early onset dementia, and misses my mum terribly.”

Testimonials

“Acre Care have been absolutely amazing..."

Acre Care have been absolutely amazing. They are always available to help in the office, and, most importantly, the carers themselves are brilliant too. They have almost become part of the family and offer excellent care and support above and beyond expectations. Thanks!

Ian F. Campbell

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“High quality care..."

I am very happy with my mother's care provider, especially her main carer. I feel very comfortable discussing issues with them and confident that my concerns are met. The care provided is of a high quality...

Diane H

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“An employer that cares..."

An employer that cares just as much about their staff as they do their clients!

Registered Manager

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“The staff work really hard..."

Acre Care are a great little agency. The staff work really hard to make sure personal service is truly given. I've spoken to numerous clients and have been told many stories about how staff have gone out of their way to help.

Kelly O'Haire

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“Friendly, helpful, caring..."

We were so lucky to have you as my late husband's carers. Friendly, helpful, caring you were all just brilliant! Thank you from the bottom of my heart for your care of my late husband.

Celia E

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“Fantastic company..."

Fantastic company... Great rates of pay, 24 hour support, Flexibility & Rewards.

Home Care Coordinator

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“Excellent efficient care..."

Excellent efficient care received for my parents, friendly helpful staff highly recommended.

Donna Brodrick

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“Treated with the utmost respect..."

I really cannot speak too highly of the team. They are so friendly, always cheerful, very easy to get on with and always ready to talk which is so nice, never in a rush to go, also treated with the utmost respect. I feel we are so very lucky...

Lesley H

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“A great team..."

Happy working within a great team. Continue to do a great job out in the community, improving people’s well-being.

Celia E

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Our awards

Our commitment to excellence in care has earned us numerous highly regarded awards and exceptional ratings from governing bodies. These honors reflect our dedication to providing outstanding service and support, reinforcing our reputation as a leading provider in the care industry.

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