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Compassionate specialist care

At Platinum Care Group, we recognise that some individuals require specialised care tailored to specific medical conditions or unique needs.

Our specialist care services are designed to provide expert support, ensuring the highest quality of life for our clients. With a team of highly trained caregivers, we offer personalised and compassionate care that addresses both medical and emotional well-being.

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Specialist Care Overview

Our specialist care services

Choosing specialist care can be a significant decision. Platinum Care Group offers a free initial assessment to understand your needs and ensure we’re the right fit for you. We prioritise maintaining your independence and carefully monitor your needs and any developments to guarantee your safety and your loved ones’ peace of mind.

Personal assistant

Not everyone requires a full care package. If you find a comprehensive care plan unnecessary or excessive, Platinum Care Group offers personal assistant services to help with minor day-to-day tasks. Whether it’s walking the dog, doing the weekly shopping, or helping with technical issues, our support workers are here to assist you.

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Dementia and Alzheimer's care

Caring for someone with dementia or Alzheimer’s requires specialised knowledge and skills. Our caregivers are trained to manage the unique challenges associated with these conditions, providing support that promotes safety, dignity, and quality of life. We engage clients in memory-enhancing activities and provide a structured environment to reduce anxiety and confusion.

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Post-operative care

Recovering from surgery can be a demanding process. Our post-operative care services ensure that clients receive the support they need during their recovery. We assist with medication management, wound care, mobility, and daily activities to help clients regain their independence and recover comfortably at home.

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Palliative and end-of-life care

Our palliative and end-of-life care services focus on providing comfort, dignity, and support to clients and their families during challenging times. We work closely with healthcare providers to manage pain and symptoms, offering emotional and practical support to ensure the best possible quality of life.

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Chronic disease management

Managing chronic conditions such as diabetes, heart disease, and respiratory illnesses requires ongoing care and attention. Our caregivers are trained to assist with medication administration, dietary management, and lifestyle modifications, helping clients maintain their health and well-being.

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Disability care

We provide tailored care for individuals with physical or intellectual disabilities, promoting independence and enhancing quality of life. Our caregivers assist with daily living activities, mobility support, and engagement in social and recreational activities.

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How our specialist care works

Initial Consultation: We begin with a free initial consultation to understand your specific needs and preferences. This allows us to create a customised care plan tailored just for you.

Personalised Care Plans: Based on our assessment, we develop a personalised care plan that addresses your unique requirements, ensuring all tasks are completed efficiently and to your satisfaction.

Continuous Support: We regularly monitor and adjust the care plan as needed to ensure you receive the best possible service. Our goal is to provide consistent, high-quality care that meets your evolving needs.

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Get in touch

For more information about our live-in care options and how we can support you, please visit our contact page. Our phone lines are open 24/7 (leave a message if we’re unable to answer immediately), or you can visit your local office. Reach out to us today to discuss your care needs.

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Let us support you

Caring for our service users is at the heart of everything we do. Showing kindness and compassion to our clients and each other will ensure that we deliver safe and well led care every day. Find out more about our:

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Platinium Care Solution - Happy Customer

Our happy clients

We believe in treating everyone with respect and dignity. We expect all of our team members to work with each other and users of our service in a respectful and dignified way and at all times.

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“They go the extra mile..."

Emma and the team at Acre Care, Worthing have been fantastic in the home care they facilitate for my mother-in-law. They go the extra mile in trying to provide consistent carers who she gets to know. They can then be proactive in raising potential issues so we can collaborate on ensuring she is supported and empowered and any problems minimised. We are so appreciative of all they do and from past experience know that not all care providers can provide this level of care.

Testimonials

“I would highly recommend this home care provider..."

Fantastic, thoughtful and caring staff. My father was very nervous about having carers at all but once he met the caring team from Acre and they helped him shower, helped him dress and anything else he needed he really appreciated them. They made him feel comfortable and alleviated his fears. They were also there during a situation when we needed them and one particular member of staff handled it magnificently. I would highly recommend this home care provider.

Testimonials

“A team of angels..."

We have been involved with Acre Care since October 2023. The care my mother has received has been amazing – the team of carers are a complete credit to the agency – their kindness, care and compassion enabled my mother to stay living in her own home for the longest possible time. The admin team are wonderful and only ever a call or text away. They worked with us and a complex timetable of our own to deliver a fantastic stress-free service. A team of angels.

Testimonials

“I cannot praise them highly enough..."

Looked after my Mum for the last 3 years. I cannot praise them highly enough! She enjoys their company and looks forward to their visit each day. They have gone above and beyond to care for her and I would highly recommend them.

Testimonials

“Nothing has been too much trouble for them..."

From top to bottom have been extremely efficient – caring and attentive. Nothing has been too much trouble for them and we have been highly delighted with the service. We highly recommend them to anyone. 12 out of 10.

Testimonials

“It has made so much difference to his life..."

My dad is taken out 3 times a week for a ride and coffee, he so looks forward to these days, it has made so much difference to his life, for a 90-year-old, who lives alone, with early onset dementia, and misses my mum terribly.”

Testimonials

“Acre Care have been absolutely amazing..."

Acre Care have been absolutely amazing. They are always available to help in the office, and, most importantly, the carers themselves are brilliant too. They have almost become part of the family and offer excellent care and support above and beyond expectations. Thanks!

Ian F. Campbell

Testimonials

“High quality care..."

I am very happy with my mother's care provider, especially her main carer. I feel very comfortable discussing issues with them and confident that my concerns are met. The care provided is of a high quality...

Diane H

Testimonials

“An employer that cares..."

An employer that cares just as much about their staff as they do their clients!

Registered Manager

Testimonials

“The staff work really hard..."

Acre Care are a great little agency. The staff work really hard to make sure personal service is truly given. I've spoken to numerous clients and have been told many stories about how staff have gone out of their way to help.

Kelly O'Haire

Testimonials

“Friendly, helpful, caring..."

We were so lucky to have you as my late husband's carers. Friendly, helpful, caring you were all just brilliant! Thank you from the bottom of my heart for your care of my late husband.

Celia E

Testimonials

“Fantastic company..."

Fantastic company... Great rates of pay, 24 hour support, Flexibility & Rewards.

Home Care Coordinator

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“Excellent efficient care..."

Excellent efficient care received for my parents, friendly helpful staff highly recommended.

Donna Brodrick

Testimonials

“Treated with the utmost respect..."

I really cannot speak too highly of the team. They are so friendly, always cheerful, very easy to get on with and always ready to talk which is so nice, never in a rush to go, also treated with the utmost respect. I feel we are so very lucky...

Lesley H

Testimonials

“A great team..."

Happy working within a great team. Continue to do a great job out in the community, improving people’s well-being.

Celia E

Testimonials

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A network of teams
that care with experience

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Our awards

Our commitment to excellence in care has earned us numerous highly regarded awards and exceptional ratings from governing bodies. These honors reflect our dedication to providing outstanding service and support, reinforcing our reputation as a leading provider in the care industry.

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