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Respite care service

Quality respite care tailored to your needs

At Platinum Care Group, we understand the challenges and demands of being a primary caregiver. Our respite care services are designed to provide you with the essential breaks you need while ensuring your loved one continues to receive the highest standard of care.

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Respite Care Overview

What is respite care?

Respite Care offers temporary relief for primary caregivers, allowing you to take a break, attend to personal matters, or simply recharge. Our professional carers step in to provide comprehensive care, ensuring that your loved one is safe, comfortable, and well-cared for in your absence.

Our respite care services

Flexible Care Options: We offer flexible respite care plans tailored to your specific needs, whether you require a few hours, a full day, overnight care, or longer-term support.

Personalised Support: Every care plan is customised to match the unique needs and preferences of your loved one. Our carers are trained to handle various conditions, including dementia, physical disabilities, and chronic illnesses.

Comfort and Companionship: Our carers provide more than just physical assistance. They offer companionship and emotional support, engaging your loved one in activities and conversations to keep them happy and engaged.

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Why choose us?

Highly Trained Carers: Our team consists of experienced, compassionate professionals dedicated to providing exceptional care. All carers undergo rigorous training and background checks to ensure the highest level of service.

Peace of Mind: With Platinum Care Group, you can rest assured that your loved one is in capable hands. We prioritise their safety, comfort, and well-being, allowing you to take a break with confidence.

Customised Care Plans: We understand that every situation is unique. Our care plans are tailored to meet the specific needs of your loved one, ensuring they receive personalised and attentive care.

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How our respite care works

Initial Consultation: We begin with a thorough consultation to understand your needs and preferences. This helps us create a care plan that aligns with your requirements.

Flexible Scheduling: Whether you need care for a few hours or several days, we offer flexible scheduling to accommodate your needs. Our carers are available around the clock to provide support whenever you need it.

Ongoing Support: Our commitment to quality care doesn’t end with the initial setup. We continuously monitor and adjust the care plan as needed to ensure your loved one receives the best possible care.

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Get in touch

Highly Trained Carers: Our team consists of experienced, compassionate proIf you’re looking for reliable respite care services, Platinum Care Group is here to help. Contact us today to discuss your needs and learn more about how we can support you and your loved one. Visit our contact page, call us, or send an email to get started. We’re here to provide the care and peace of mind you deserve.

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Let us support you

Caring for our service users is at the heart of everything we do. Showing kindness and compassion to our clients and each other will ensure that we deliver safe and well led care every day. Find out more about our:

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Platinium Care Solution - Happy Customer

Our happy clients

We believe in treating everyone with respect and dignity. We expect all of our team members to work with each other and users of our service in a respectful and dignified way and at all times.

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“They go the extra mile..."

Emma and the team at Acre Care, Worthing have been fantastic in the home care they facilitate for my mother-in-law. They go the extra mile in trying to provide consistent carers who she gets to know. They can then be proactive in raising potential issues so we can collaborate on ensuring she is supported and empowered and any problems minimised. We are so appreciative of all they do and from past experience know that not all care providers can provide this level of care.

Testimonials

“I would highly recommend this home care provider..."

Fantastic, thoughtful and caring staff. My father was very nervous about having carers at all but once he met the caring team from Acre and they helped him shower, helped him dress and anything else he needed he really appreciated them. They made him feel comfortable and alleviated his fears. They were also there during a situation when we needed them and one particular member of staff handled it magnificently. I would highly recommend this home care provider.

Testimonials

“A team of angels..."

We have been involved with Acre Care since October 2023. The care my mother has received has been amazing – the team of carers are a complete credit to the agency – their kindness, care and compassion enabled my mother to stay living in her own home for the longest possible time. The admin team are wonderful and only ever a call or text away. They worked with us and a complex timetable of our own to deliver a fantastic stress-free service. A team of angels.

Testimonials

“I cannot praise them highly enough..."

Looked after my Mum for the last 3 years. I cannot praise them highly enough! She enjoys their company and looks forward to their visit each day. They have gone above and beyond to care for her and I would highly recommend them.

Testimonials

“Nothing has been too much trouble for them..."

From top to bottom have been extremely efficient – caring and attentive. Nothing has been too much trouble for them and we have been highly delighted with the service. We highly recommend them to anyone. 12 out of 10.

Testimonials

“It has made so much difference to his life..."

My dad is taken out 3 times a week for a ride and coffee, he so looks forward to these days, it has made so much difference to his life, for a 90-year-old, who lives alone, with early onset dementia, and misses my mum terribly.”

Testimonials

“Acre Care have been absolutely amazing..."

Acre Care have been absolutely amazing. They are always available to help in the office, and, most importantly, the carers themselves are brilliant too. They have almost become part of the family and offer excellent care and support above and beyond expectations. Thanks!

Ian F. Campbell

Testimonials

“High quality care..."

I am very happy with my mother's care provider, especially her main carer. I feel very comfortable discussing issues with them and confident that my concerns are met. The care provided is of a high quality...

Diane H

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“An employer that cares..."

An employer that cares just as much about their staff as they do their clients!

Registered Manager

Testimonials

“The staff work really hard..."

Acre Care are a great little agency. The staff work really hard to make sure personal service is truly given. I've spoken to numerous clients and have been told many stories about how staff have gone out of their way to help.

Kelly O'Haire

Testimonials

“Friendly, helpful, caring..."

We were so lucky to have you as my late husband's carers. Friendly, helpful, caring you were all just brilliant! Thank you from the bottom of my heart for your care of my late husband.

Celia E

Testimonials

“Fantastic company..."

Fantastic company... Great rates of pay, 24 hour support, Flexibility & Rewards.

Home Care Coordinator

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“Excellent efficient care..."

Excellent efficient care received for my parents, friendly helpful staff highly recommended.

Donna Brodrick

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“Treated with the utmost respect..."

I really cannot speak too highly of the team. They are so friendly, always cheerful, very easy to get on with and always ready to talk which is so nice, never in a rush to go, also treated with the utmost respect. I feel we are so very lucky...

Lesley H

Testimonials

“A great team..."

Happy working within a great team. Continue to do a great job out in the community, improving people’s well-being.

Celia E

Testimonials

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Our awards

Our commitment to excellence in care has earned us numerous highly regarded awards and exceptional ratings from governing bodies. These honors reflect our dedication to providing outstanding service and support, reinforcing our reputation as a leading provider in the care industry.

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