Care - Making Lives Better 
Respect - We Value Differences 
Commitment - Dedicated To Success Comprehensive domestic help services
At Platinum Care Group, we understand that keeping up with household tasks can be overwhelming, especially when balancing health issues or other responsibilities. Our Domestic Help Services are designed to provide you with the support you need to maintain a clean, organised, and comfortable home environment.
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How we can help
Customised Home Support Plans: We tailor our home support plans to meet your unique needs and preferences. Whether you require help with routine chores or more specialised tasks, our plans are designed to simplify your life.
Household Cleaning: Our experienced caregivers assist with various cleaning tasks, including dusting, vacuuming, mopping, and bathroom cleaning, ensuring your home stays spotless and hygienic.
Meal Preparation: We understand the importance of nutritious meals. Our caregivers can prepare meals according to your dietary requirements and preferences, making sure you enjoy healthy, tasty food without the stress of cooking.
Food Shopping and Errands: From food shopping to picking up prescriptions, our caregivers manage errands to ensure you have all the essentials without leaving the comfort of your home.
Washing: Our team handles all aspects of laundry, including washing, drying, folding, ironing, and changing bedding, ensuring your clothes and bedding are always fresh and clean.
Pet Care Assistance: If you have pets, our caregivers can help with feeding, walking, and general pet care, making sure your furry companions are well taken care of.
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Why choose us?
Qualified Caregivers: Our team consists of highly trained, compassionate caregivers committed to delivering outstanding service. Each caregiver undergoes thorough background checks and extensive training to ensure the highest standards of care.
Flexible Scheduling: We offer flexible scheduling options to suit your lifestyle. Whether you need assistance for a few hours a week or daily support, we can accommodate your needs.
Reliable and Trustworthy: With Platinum Care Group, you can have peace of mind knowing your home is in capable hands. Our dependable caregivers provide consistent, quality service, allowing you to focus on your well-being.
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How our domestic help service works
Initial Consultation: We begin with a free initial consultation to understand your specific needs and preferences. This allows us to create a customised care plan tailored just for you.
Personalised Care Plans: Based on our assessment, we develop a personalised care plan that addresses your unique requirements, ensuring all tasks are completed efficiently and to your satisfaction.
Continuous Support: We regularly monitor and adjust the care plan as needed to ensure you receive the best possible service. Our goal is to make your home life easier and more enjoyable.
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Get in touch
If you’re looking for dependable domestic help services, Platinum Care Group is here to assist. Contact us today to discuss your needs and learn more about how we can support you around the home. Visit our contact page, call us, or send an email to get started. We’re dedicated to providing the assistance you need for a comfortable and well-maintained home.
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Let us support you
Caring for our service users is at the heart of everything we do. Showing kindness and compassion to our clients and each other will ensure that we deliver safe and well led care every day. Find out more about our:
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our care services
Our happy clients
We believe in treating everyone with respect and dignity. We expect all of our team members to work with each other and users of our service in a respectful and dignified way and at all times.
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“They go the extra mile..."
Emma and the team at Acre Care, Worthing have been fantastic in the home care they facilitate for my mother-in-law. They go the extra mile in trying to provide consistent carers who she gets to know. They can then be proactive in raising potential issues so we can collaborate on ensuring she is supported and empowered and any problems minimised. We are so appreciative of all they do and from past experience know that not all care providers can provide this level of care.
“I would highly recommend this home care provider..."
Fantastic, thoughtful and caring staff. My father was very nervous about having carers at all but once he met the caring team from Acre and they helped him shower, helped him dress and anything else he needed he really appreciated them. They made him feel comfortable and alleviated his fears. They were also there during a situation when we needed them and one particular member of staff handled it magnificently. I would highly recommend this home care provider.
“A team of angels..."
We have been involved with Acre Care since October 2023. The care my mother has received has been amazing – the team of carers are a complete credit to the agency – their kindness, care and compassion enabled my mother to stay living in her own home for the longest possible time. The admin team are wonderful and only ever a call or text away. They worked with us and a complex timetable of our own to deliver a fantastic stress-free service. A team of angels.
“I cannot praise them highly enough..."
Looked after my Mum for the last 3 years. I cannot praise them highly enough! She enjoys their company and looks forward to their visit each day. They have gone above and beyond to care for her and I would highly recommend them.
“Nothing has been too much trouble for them..."
From top to bottom have been extremely efficient – caring and attentive. Nothing has been too much trouble for them and we have been highly delighted with the service. We highly recommend them to anyone. 12 out of 10.
“It has made so much difference to his life..."
My dad is taken out 3 times a week for a ride and coffee, he so looks forward to these days, it has made so much difference to his life, for a 90-year-old, who lives alone, with early onset dementia, and misses my mum terribly.”
“Acre Care have been absolutely amazing..."
Acre Care have been absolutely amazing. They are always available to help in the office, and, most importantly, the carers themselves are brilliant too. They have almost become part of the family and offer excellent care and support above and beyond expectations. Thanks!
“High quality care..."
I am very happy with my mother's care provider, especially her main carer. I feel very comfortable discussing issues with them and confident that my concerns are met. The care provided is of a high quality...
“An employer that cares..."
An employer that cares just as much about their staff as they do their clients!
“The staff work really hard..."
Acre Care are a great little agency. The staff work really hard to make sure personal service is truly given. I've spoken to numerous clients and have been told many stories about how staff have gone out of their way to help.
“Friendly, helpful, caring..."
We were so lucky to have you as my late husband's carers. Friendly, helpful, caring you were all just brilliant! Thank you from the bottom of my heart for your care of my late husband.
“Fantastic company..."
Fantastic company... Great rates of pay, 24 hour support, Flexibility & Rewards.
“Excellent efficient care..."
Excellent efficient care received for my parents, friendly helpful staff highly recommended.
“Treated with the utmost respect..."
I really cannot speak too highly of the team. They are so friendly, always cheerful, very easy to get on with and always ready to talk which is so nice, never in a rush to go, also treated with the utmost respect. I feel we are so very lucky...
“A great team..."
Happy working within a great team. Continue to do a great job out in the community, improving people’s well-being.
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