Care - Making Lives Better 
Respect - We Value Differences 
Commitment - Dedicated To Success Reliable and compassionate appointment support
Navigating the logistics of medical appointments and other essential meetings can be challenging, especially for those who require additional assistance. At Platinum Care Group, our appointment support services are designed to ensure you never miss an important appointment and have the support you need every step of the way.
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Our appointment support services
Transportation Assistance: Getting to and from appointments can be difficult without reliable transportation. Our caregivers will pick you up and drive you to your appointments, ensuring you arrive safely and on time.
Escort to Appointments: Our caregivers provide a supportive presence during your appointments. Whether you need help navigating the facility, filling out paperwork, or simply someone to accompany you, we are here to assist.
Communication with Healthcare Providers: Effective communication with healthcare providers is crucial for your well-being. Our caregivers can help relay important information to and from your medical team, ensuring that all your concerns are addressed and that you understand your care plan.
Post-Appointment Support: After your appointment, our caregivers assist with follow-up care, including picking up prescriptions and ensuring you understand any instructions or recommendations from your healthcare provider.
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Why Choose us?
Experienced Caregivers: Our team consists of highly trained, compassionate caregivers committed to delivering outstanding service. Each caregiver undergoes thorough background checks and extensive training to ensure the highest standards of care.
Personalised Care: We tailor our appointment support services to meet your specific needs, ensuring a customised approach that enhances your comfort and convenience.
Reliable and Trustworthy: With Platinum Care Group, you can have peace of mind knowing you are in capable hands. Our dependable caregivers provide consistent, quality service, allowing you to focus on your health and well-being.
Comprehensive Support: From transportation to post-appointment follow-up, we offer a full range of services to ensure you are fully supported throughout the entire process.
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Get in touch
If you’re looking for reliable Appointment Support services, Platinum Care Group is here to assist. Contact us today to discuss your needs and learn more about how we can support you. Visit our contact page, call us, or send an email to get started. We’re dedicated to providing the assistance you need to manage your appointments with ease.
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Let us support you
Caring for our service users is at the heart of everything we do. Showing kindness and compassion to our clients and each other will ensure that we deliver safe and well led care every day. Find out more about our:
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our care services
Our happy clients
We believe in treating everyone with respect and dignity. We expect all of our team members to work with each other and users of our service in a respectful and dignified way and at all times.
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“They go the extra mile..."
Emma and the team at Acre Care, Worthing have been fantastic in the home care they facilitate for my mother-in-law. They go the extra mile in trying to provide consistent carers who she gets to know. They can then be proactive in raising potential issues so we can collaborate on ensuring she is supported and empowered and any problems minimised. We are so appreciative of all they do and from past experience know that not all care providers can provide this level of care.
“I would highly recommend this home care provider..."
Fantastic, thoughtful and caring staff. My father was very nervous about having carers at all but once he met the caring team from Acre and they helped him shower, helped him dress and anything else he needed he really appreciated them. They made him feel comfortable and alleviated his fears. They were also there during a situation when we needed them and one particular member of staff handled it magnificently. I would highly recommend this home care provider.
“A team of angels..."
We have been involved with Acre Care since October 2023. The care my mother has received has been amazing – the team of carers are a complete credit to the agency – their kindness, care and compassion enabled my mother to stay living in her own home for the longest possible time. The admin team are wonderful and only ever a call or text away. They worked with us and a complex timetable of our own to deliver a fantastic stress-free service. A team of angels.
“I cannot praise them highly enough..."
Looked after my Mum for the last 3 years. I cannot praise them highly enough! She enjoys their company and looks forward to their visit each day. They have gone above and beyond to care for her and I would highly recommend them.
“Nothing has been too much trouble for them..."
From top to bottom have been extremely efficient – caring and attentive. Nothing has been too much trouble for them and we have been highly delighted with the service. We highly recommend them to anyone. 12 out of 10.
“It has made so much difference to his life..."
My dad is taken out 3 times a week for a ride and coffee, he so looks forward to these days, it has made so much difference to his life, for a 90-year-old, who lives alone, with early onset dementia, and misses my mum terribly.”
“Acre Care have been absolutely amazing..."
Acre Care have been absolutely amazing. They are always available to help in the office, and, most importantly, the carers themselves are brilliant too. They have almost become part of the family and offer excellent care and support above and beyond expectations. Thanks!
“High quality care..."
I am very happy with my mother's care provider, especially her main carer. I feel very comfortable discussing issues with them and confident that my concerns are met. The care provided is of a high quality...
“An employer that cares..."
An employer that cares just as much about their staff as they do their clients!
“The staff work really hard..."
Acre Care are a great little agency. The staff work really hard to make sure personal service is truly given. I've spoken to numerous clients and have been told many stories about how staff have gone out of their way to help.
“Friendly, helpful, caring..."
We were so lucky to have you as my late husband's carers. Friendly, helpful, caring you were all just brilliant! Thank you from the bottom of my heart for your care of my late husband.
“Fantastic company..."
Fantastic company... Great rates of pay, 24 hour support, Flexibility & Rewards.
“Excellent efficient care..."
Excellent efficient care received for my parents, friendly helpful staff highly recommended.
“Treated with the utmost respect..."
I really cannot speak too highly of the team. They are so friendly, always cheerful, very easy to get on with and always ready to talk which is so nice, never in a rush to go, also treated with the utmost respect. I feel we are so very lucky...
“A great team..."
Happy working within a great team. Continue to do a great job out in the community, improving people’s well-being.
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