Care - Making Lives Better 
Respect - We Value Differences 
Commitment - Dedicated To Success Compassionate in-home care
Comprehensive, Compassionate Support at Home
There is no place like home. At Platinum Care, we are dedicated to providing exceptional care and support for individuals who wish to remain in the comfort of their own homes. Whether managing learning disabilities or providing end-of-life care, our team is equipped to handle a wide range of needs and conditions with expertise and compassion.
Get In Touch
Our comprehensive care services
Personalised Care Plans: Every care plan at Platinum Care Group is tailored to the individual’s unique needs. We ensure that our plans address all aspects of care, including matching clients with caregivers whose personalities and skills are the perfect fit. Your comfort and independence are our top priorities.
Day-to-Day Support: From walking the dog to helping with dinner, our trained staff assist with daily tasks, ensuring that every need, no matter how small, is met with care and professionalism.
Complex Care Needs: Our team includes professionals skilled in providing complex care, ensuring that even the most intricate medical and personal care needs are expertly managed.
Who will care for your loved one?
Free Initial Assessment: After an initial call, a member of our staff will conduct a free assessment to understand your specific needs. We will also consult with any family members you wish to involve, ensuring a comprehensive approach to care.
Personalised Consultation: Our consultation process involves thorough communication to guarantee that we get everything exactly right for your loved one. We prioritise understanding your preferences and requirements to create the most effective care plan.
Get In Touch
Overnight care
Sometimes, you need the assurance that someone is there to assist you or your loved one during the night. Our overnight care service ensures that our professional carers are present and prepared to help whenever needed, providing comfort and companionship throughout the night.
Find Out More
Respite care
At Platinum Care Group, we understand the challenges and demands of being a primary caregiver. Our respite care services are designed to provide you with the essential breaks you need while ensuring your loved one continues to receive the highest standard of care.
Find Out More
Visiting care
There is no place like home. At Platinum Care Group, we are dedicated to providing exceptional visiting care and support for individuals who wish to remain in the comfort of their own homes.
Find Out More
Domestic help
At Platinum Care Group, we understand that keeping up with household tasks can be overwhelming, especially when balancing health issues or other responsibilities. Our Domestic Help Services are designed to provide you with the support you need to maintain a clean, organised, and comfortable home environment.
Find Out More
Social care
At Platinum Care Group, we understand that social interaction and companionship are essential for overall well-being. We tailor our social care plans to meet your unique needs and preferences, ensuring that you stay engaged and connected with the world around you.
Find Out More
Shower/bath assist
At Platinum Care Group, we prioritise the safety, dignity, and comfort of our clients. Our Shower/Bath Assist services are designed to provide the support you need for a safe and relaxing bathing experience. Whether you require minimal supervision or full assistance, our compassionate caregivers are here to help.
Find Out More
Appointment support
Navigating the logistics of medical appointments and other essential meetings can be challenging, especially for those who require additional assistance. At Platinum Care Group, our appointment support services are designed to ensure you never miss an important appointment and have the support you need every step of the way.
Find Out More
Meet our carers
All our carers are fully trained and DBS checked, ensuring you receive the highest quality of care. Our experienced team is committed to providing compassionate and professional support tailored to your individual requirements.
Find Out More
Get in touch
For more information about our live-in care options and how we can support you, please visit our contact page. Our phone lines are open 24/7 (leave a message if we’re unable to answer immediately), or you can visit your local office. Reach out to us today to discuss your care needs.
Get In Touch
Let us support you
Caring for our service users is at the heart of everything we do. Showing kindness and compassion to our clients and each other will ensure that we deliver safe and well led care every day. Find out more about our:
Get In Touch
our care services
Our happy clients
We believe in treating everyone with respect and dignity. We expect all of our team members to work with each other and users of our service in a respectful and dignified way and at all times.
Get In Touch
“They go the extra mile..."
Emma and the team at Acre Care, Worthing have been fantastic in the home care they facilitate for my mother-in-law. They go the extra mile in trying to provide consistent carers who she gets to know. They can then be proactive in raising potential issues so we can collaborate on ensuring she is supported and empowered and any problems minimised. We are so appreciative of all they do and from past experience know that not all care providers can provide this level of care.
“I would highly recommend this home care provider..."
Fantastic, thoughtful and caring staff. My father was very nervous about having carers at all but once he met the caring team from Acre and they helped him shower, helped him dress and anything else he needed he really appreciated them. They made him feel comfortable and alleviated his fears. They were also there during a situation when we needed them and one particular member of staff handled it magnificently. I would highly recommend this home care provider.
“A team of angels..."
We have been involved with Acre Care since October 2023. The care my mother has received has been amazing – the team of carers are a complete credit to the agency – their kindness, care and compassion enabled my mother to stay living in her own home for the longest possible time. The admin team are wonderful and only ever a call or text away. They worked with us and a complex timetable of our own to deliver a fantastic stress-free service. A team of angels.
“I cannot praise them highly enough..."
Looked after my Mum for the last 3 years. I cannot praise them highly enough! She enjoys their company and looks forward to their visit each day. They have gone above and beyond to care for her and I would highly recommend them.
“Nothing has been too much trouble for them..."
From top to bottom have been extremely efficient – caring and attentive. Nothing has been too much trouble for them and we have been highly delighted with the service. We highly recommend them to anyone. 12 out of 10.
“It has made so much difference to his life..."
My dad is taken out 3 times a week for a ride and coffee, he so looks forward to these days, it has made so much difference to his life, for a 90-year-old, who lives alone, with early onset dementia, and misses my mum terribly.”
“Acre Care have been absolutely amazing..."
Acre Care have been absolutely amazing. They are always available to help in the office, and, most importantly, the carers themselves are brilliant too. They have almost become part of the family and offer excellent care and support above and beyond expectations. Thanks!
“High quality care..."
I am very happy with my mother's care provider, especially her main carer. I feel very comfortable discussing issues with them and confident that my concerns are met. The care provided is of a high quality...
“An employer that cares..."
An employer that cares just as much about their staff as they do their clients!
“The staff work really hard..."
Acre Care are a great little agency. The staff work really hard to make sure personal service is truly given. I've spoken to numerous clients and have been told many stories about how staff have gone out of their way to help.
“Friendly, helpful, caring..."
We were so lucky to have you as my late husband's carers. Friendly, helpful, caring you were all just brilliant! Thank you from the bottom of my heart for your care of my late husband.
“Fantastic company..."
Fantastic company... Great rates of pay, 24 hour support, Flexibility & Rewards.
“Excellent efficient care..."
Excellent efficient care received for my parents, friendly helpful staff highly recommended.
“Treated with the utmost respect..."
I really cannot speak too highly of the team. They are so friendly, always cheerful, very easy to get on with and always ready to talk which is so nice, never in a rush to go, also treated with the utmost respect. I feel we are so very lucky...
“A great team..."
Happy working within a great team. Continue to do a great job out in the community, improving people’s well-being.
Get in touch
