Care - Making Lives Better 
Respect - We Value Differences 
Commitment - Dedicated To Success Our story
Platinum Care Group was founded in 2004 by Jo Barry with a vision to provide exceptional, person-centred care for individuals within the comfort of their own homes. Our team is dedicated to ensuring the happiness, safety, and comfort of our service users by collaborating closely with families, friends, and relevant authorities.
Our mission is to empower individuals to live independently. We prioritise individual needs, delivering customised care solutions to support each person’s unique requirements.
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Years of experience
With over 20 years of experience, we have been delivering exceptional care services across Hampshire and West Sussex. Throughout the South of England, we’ve assisted families with diverse needs, providing professional care that brings comfort and peace of mind to our clients and their loved ones.
Tailored care packages
We offer flexible care packages tailored to your evolving lifestyle needs. From assistance with daily tasks to comprehensive long-term care, we ensure personalised attention without the concerns of long wait times or overworked caregivers. Our fully trained professionals are ready to support you with any task, big or small.
Putting individuals first
At Platinum Care Solutions Group, the individual remains at the core of our operations. We address common concerns such as fears of losing autonomy or independence by offering customisable care schedules that suit your preferences to ensure you can live in the way that makes you feel most at home.
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Range of services
Discover our range of bespoke care services designed to meet diverse needs by visiting our Care Services page.
Alternatively, reach out to our team directly through the provided contact details. Our phone lines are available 24/7, and you can also schedule an appointment to visit our office.
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Our happy clients
We believe in treating everyone with respect and dignity. We expect all of our team members to work with each other and users of our service in a respectful and dignified way and at all times.
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“They go the extra mile..."
Emma and the team at Acre Care, Worthing have been fantastic in the home care they facilitate for my mother-in-law. They go the extra mile in trying to provide consistent carers who she gets to know. They can then be proactive in raising potential issues so we can collaborate on ensuring she is supported and empowered and any problems minimised. We are so appreciative of all they do and from past experience know that not all care providers can provide this level of care.
“I would highly recommend this home care provider..."
Fantastic, thoughtful and caring staff. My father was very nervous about having carers at all but once he met the caring team from Acre and they helped him shower, helped him dress and anything else he needed he really appreciated them. They made him feel comfortable and alleviated his fears. They were also there during a situation when we needed them and one particular member of staff handled it magnificently. I would highly recommend this home care provider.
“A team of angels..."
We have been involved with Acre Care since October 2023. The care my mother has received has been amazing – the team of carers are a complete credit to the agency – their kindness, care and compassion enabled my mother to stay living in her own home for the longest possible time. The admin team are wonderful and only ever a call or text away. They worked with us and a complex timetable of our own to deliver a fantastic stress-free service. A team of angels.
“I cannot praise them highly enough..."
Looked after my Mum for the last 3 years. I cannot praise them highly enough! She enjoys their company and looks forward to their visit each day. They have gone above and beyond to care for her and I would highly recommend them.
“Nothing has been too much trouble for them..."
From top to bottom have been extremely efficient – caring and attentive. Nothing has been too much trouble for them and we have been highly delighted with the service. We highly recommend them to anyone. 12 out of 10.
“It has made so much difference to his life..."
My dad is taken out 3 times a week for a ride and coffee, he so looks forward to these days, it has made so much difference to his life, for a 90-year-old, who lives alone, with early onset dementia, and misses my mum terribly.”
“Acre Care have been absolutely amazing..."
Acre Care have been absolutely amazing. They are always available to help in the office, and, most importantly, the carers themselves are brilliant too. They have almost become part of the family and offer excellent care and support above and beyond expectations. Thanks!
“High quality care..."
I am very happy with my mother's care provider, especially her main carer. I feel very comfortable discussing issues with them and confident that my concerns are met. The care provided is of a high quality...
“An employer that cares..."
An employer that cares just as much about their staff as they do their clients!
“The staff work really hard..."
Acre Care are a great little agency. The staff work really hard to make sure personal service is truly given. I've spoken to numerous clients and have been told many stories about how staff have gone out of their way to help.
“Friendly, helpful, caring..."
We were so lucky to have you as my late husband's carers. Friendly, helpful, caring you were all just brilliant! Thank you from the bottom of my heart for your care of my late husband.
“Fantastic company..."
Fantastic company... Great rates of pay, 24 hour support, Flexibility & Rewards.
“Excellent efficient care..."
Excellent efficient care received for my parents, friendly helpful staff highly recommended.
“Treated with the utmost respect..."
I really cannot speak too highly of the team. They are so friendly, always cheerful, very easy to get on with and always ready to talk which is so nice, never in a rush to go, also treated with the utmost respect. I feel we are so very lucky...
“A great team..."
Happy working within a great team. Continue to do a great job out in the community, improving people’s well-being.
